Thank you for taking the time to provide feedback on your experience here at Parker Meadows. <br>I am pleased that you have had a positive first experience with the home and the care team. With regards to the issues around slings, when a new resident joins us, we provide a sling suitable for their needs, we then re-assess and will order a further sling to enable one for laundering as needed. Unfortunately, due to LOLER inspections (a legal requirement for all lifting equipment), the second sling was not available to be used at that time.<br>I am sorry that this has occurred, and I have spoken with the team to ensure that we are able to provide a suitable alternative in the future.