Thank you for your kind review of Brookvale House. We are pleased to hear that the process to have your mum stay at Brookvale House was easy and straightforward. We are glad to hear that your mum has settled in to Brookvale House well and that you feel comfortable to have her stay there. If there is anything we can do to make your mum's stay more comfortable, please do let the manager, or one of the senior management team know.