Good afternoon Caroline. Thank you so much for this very honest and personal/frank review of your experience with our care team and care home at Chollacott House in Tavistock. You clearly are a very active person and have had some recent challenges to face (strokes and fractured ankle). It's really important that stories such as yours are shared with the wider community - many of whom will have a very different preconception of what it is like to live in a care or nursing home. Yes, I totally agree, and we see it all the time, care and nursing homes can indeed present a valuable opportunity to take a break and get fit and strong again. We have a fantastic team of people at Chollacott House and thank you (again) for highlighting all of the important roles that go into creating that fantastic team. Kindest regards, Nathan.