Thank you for taking the time to leave such a positive review of our lovely care home. We are thrilled to hear that you found our staff to be friendly, warm, and caring. We take great pride in providing compassionate and respectful care to all of our residents. We understand that the small moments of joy and laughter can make a big difference in our residents' lives, and we're glad to hear that our staff's positive attitudes and sense of humour are appreciated. Thank you again for your kind words, and we appreciate your continued support for Newgate Lodge care home.