Thank you for your kind words about the care given to your partner, Joan. Providing a comfortable and clean environment for our residents is one of our top priorities and we are pleased that we met your expectations. Absolutely delighted to hear that your partner was given a nice birthday at Galsworthy House - we like to make sure that our residents feel valued on their special day. Thank you again for taking the time to provide us with your feedback. Your lovely words will be shared with the team.