Thank you very much for taking the time to leave us feedback about your experience. At Farm Lane we hold ourselves to a high standard, so we are disappointed to hear about your experience with us.<br>If you would like us to investigate your concerns, please can you to provide further details using the form on the following web page. https://www.careuk.com/company/contact/feedback This will ensure it reaches the correct team. Thank you for your time and we look forward to hearing from you.