We’re disappointed to receive a third, 1 star review from the same family. Our evidence of events greatly differs to what you describe. <br>Our staff are professional, considerate and caring to the needs of all residents. They go above and beyond to ensure the home supports residents to thrive, making sure they are happy and well cared for. <br>Our recent care inspection report, and other reviews on this site, acknowledges and supports this ethos and we’ll continue to work hard to support positive lifestyles for everyone who lives and works at Whitecraigs.