Thank you so much for completing a review. You are right – your relative has settled in so well and was part of the Beechville family within hours of moving in. She really does enjoy the activities and will try and join in with the majority. Regarding the reporting – everyone here at Beechville believes that transparency is key and understand the importance of being open and honest. I could not agree more in regard to your comments about the staff and I feel really lucky that the staff working at Beechville are all about the residents who live here, and nothing is ever too much trouble. Thank you again for your review which I will share with the whole team.