Thank you for your review. The staffing levels are determined by the resident's dependency and these are reviewed on a weekly basis. I can assure you that if it is determined we require additional staff, I, as the home manager, would ensure the staffing levels are appropriate and sufficient to the current dependency of our residents. I am sorry you feel the food quality has dropped, it would be helpful if you could advise me why you felt that way. We do strive for continuous improvements and your comments would prove invaluable. Many residents retain a very healthy appetite and we constantly seek their views regarding the variety and quality of the food provided. In February 2023 new 4-week menus were implemented which had been put together by the residents working party group following consultation with other residents in the home and these will be revisited and amended as required following feedback from residents.