Thank you for taking the time to review Eastlake and for rating our care/ support as excellent. Your lovely feedback regarding our team at Eastlake is much appreciated, and we’ll make sure to share it with them. We have an all-team approach to activities in the home, this ensures that all our residents’ different interests can be met. In addition to daily, weekly and monthly activities, our colleagues get to spend one-to-one time with all our residents. We would of course be very happy to discuss any concerns or thoughts you have at a mutually convenient time if you would like to get in touch to arrange it.