Dear Alan,<br>At Barchester we value all feedback and comments made to us so we can continuously improve our service and we thank you for taking the time to write a review. We do understand some concerns were raised with the home relating to finance and a response was shared in November 2022 if you feel there are outstanding questions please do let us know so we can look into these. We would really like to talk to you more about your concerns around Dad’s care and the communication within the home, please email us on feedback@barchester.com for further support.<br>Kind Regards,