It is extremely upsetting to hear that this is your reflection on our home and service, especially as it is the total opposite of the feedback received from other members of your family. So we are sorry you have not felt the same or had the same experience.<br>We do not feel it is an appropriate forum to debate and show evidence of the inconsistencies and misinformation written in your feedback, so we won't.<br>We would however again offer you our sincere condolences for your loss.