A&E did not contact the home to allow for a review/handover or to discuss the incident Friday 24th February. A CPN was supposed to phone the home to give adequate handover to allow for safety measures to be put in place before return. No opportunity was given for the home to ensure we could meet the resident’s needs.
At that moment as stated above, as home was contacting professionals Safeguarding, Social Services and Mental Health Team to support the home with the above. We advised that family take the resident back to A&E until this was sorted, family decided to remove the resident from a safe environment.
Not the case, the home would have welcomed the resident back had the appropriate measures to ensure safety been put into place by the above responsible professionals.
Daughter attended home on Friday 24th February @ 16:45pm – 17:00pm and collected some of the resident’s clothing and medication. Daughter attended home again on Saturday 25th February and collected shoes, clothing and walking stick.