We highly appreciate your fantastic praise of the home and we are delighted to hear how you noticed all the ways in which your brother is happy, thriving and well cared for. He adds so much vitality to our family here at Langdale Heights and we thank you for the privilege of looking after him. It speaks to the exemplary level of care our staff and management provide. We are so proud of them for their fantastic work, dedication and compassion. They are our heroes with masks instead of capes. They really strive to create a connection with each resident and they have been a vital part of maintaining communication between our residents and their families. We believe that keeping the connection open between the residents, family members and the management team is crucial and a necessity towards making the residents and their families feel as comfortable as possible. Again, thank you for your kind words and we’re looking forward to your lovely visits.