Dear reviewer <br>We appreciate the time you have taken to complete a review and we take all concerns seriously. Your short time at the home did not allow you the full opportunity to fully comprehend how the home has changed since you worked here. The units are no longer residential care and are all now complex mental health. However we fully take on board all your comments good and bad, and if you would like to further discuss these with me I would very much like to meet with you.