On behalf of the management and staff of Portway House, we thank you for your kind words. Please feel free to review the monthly activities planner which is available in our newsletters. We would be happy to discuss this with you further if you have any questions. Please accept our apologies for any delays with the door being answered. We allocate 2 staff members, from 2 different departments who work on the ground floor to answer the door at the weekends. Unfortunately, if they are busy at the time of your arrival it may create a delay at the time. Again we would be happy to discuss this with you further if you have any questions.