Thank you for this fab review. It's great to know that what we do and the way we care for our residents are appreciated by the family. It is also these types of comments that incentivize myself and my staff in our endeavour to continually explore ways of enhancing the care and support we provide to our residents. Mum was a wonderful person, and we are glad that we rose to the challenge of making her comfortable and providing her with the best of care during her short stay with us. Thank you again for your positive comments; I will share them with the rest of the team.