Thank you for your feedback and the concerns raised. Residents do have the choice to remain in bed or either get up with encouragement provided. We do have a policy where we leave and return. We have been sitting Mom out in the chair but are only able to remain out so long to prevent skin breakdown.<br>With regards to the charge of £15.00 is this payment directly to the chiropodist who provides a service within the home, but we will look into this for you.