Thank you very much for taking the time to write a review for Farm Lane and for your positive scores and comments regarding our staff and care your husband receives. We hold ourselves to a high standard, so we are disappointed to hear that some of your experiences have not met your expectations. We understand that a meeting has been arranged for you to speak with our head housekeeper to discuss your laundry concerns and should you wish to discuss any other concerns further please don’t hesitate to speak directly with the home manager.