Thank you for taking the time to share your experience as a resident at John Wills House care home. We appreciate your feedback and are pleased to hear that, overall, you found our staff to be friendly and helpful, and that the atmosphere at the care home felt welcoming and pleasant. Your feedback is valuable to us, and we will use it to enhance our care and ensure a positive experience for all residents. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope you are well & wish you all the best.