Thank you very much for your lovely review and feedback on the amazing work our management and care team have made in Coote Lane since June 2021. We recently had our Local Authority annual quality inspection, and we were delighted at how many families came along to share the positive feedback of their loved ones' experience at Coote Lane. Our inspector was very complimentary about how we go 'Over and Above' in all aspects. We are very keen to show CQC how incredible our home is and have asked them to come and inspect as soon as they can. We really value our families' support and thank you for your review.