Care staff were extremely fond of the resident. We have investigated all issues highlighted in this review and are assured that none of the concerns are accurate or true.  This is a very disappointing review following an unfortunate set of circumstances which led to a resident having to leave the care home due to the aggressive and abusive behaviour of the family towards care home staff. The local authority safeguarding team are aware of the concerns regarding the family members conduct and are working with the court of protection.  Despite providing evidence to carehome.co.uk that the content of the review above is vindictive, defamatory and false, this does not meet the thresholds of removing reviews which is unfair that dishonest reviews are published. The resident left in January, the fact it has taken until May to write this false review should be considered.  Residents and their families should not be concerned by this review content.