Thank you for taking the time to share your feedback and for acknowledging the remarkable improvements we have made at Leighton House. We greatly appreciate your honesty in expressing your initial concerns, particularly regarding the use of restraints.<br><br>Since March 2021, we have been working tirelessly to continuously enhance our services, and we are thrilled that you have noticed significant strides in our care home. Our dedicated team has remained steadfast in ensuring the well-being and comfort of our residents while fostering a safe and supportive environment where they can thrive.<br><br>Your recognition of our efforts fills us with pride and gratitude, as it affirms our commitment to delivering exceptional care. We are inspired by your feedback and will continue to build upon these positive changes to exceed expectations and provide the highest quality of care possible. Your trust in us is deeply valued, and we are honored to have the opportunity to serve you and your loved ones.