Hello Stewart and thank you very much for your review and feedback. Sorry to hear about your mother's rings going missing and as a matter of course we always now recommend to families upon admission to keep precious jewellery locked up somewhere safe and rather just use costume jewellery instead. Whilst caring for residents living with dementia we always try our best to keep their belongings safe and secure but there may be occasions where residents themselves remove their jewellery and tuck it away somewhere or offer items to friends, who may also be residents to wear and they get lost that way. Please do get in touch with us via our main reception with a description or pictures of the items and we will conduct a further search of Woodside House in the hope of retrieving them. Thank you for your comments about the staff and we now have more permanent colleagues rather than using agency which has resulted in positive improvements. Best wishes to you and the family.