Dear Neil,
Thank you very much for this amazing review, Chandos Lodge team are so grateful for your kind words. It is a pleasure to take care of Mum, all my team loves her and takes Mum as part of the family. It is a pleasure to receive your's and Dad's visits daily, we consider you part of the family and it is a pleasure to know that you feel we are a professional but also family environment. Mum is doing very well, happy and always smiling, that makes us so proud. Thank you very much for sharing your feedback.