Thank you very much for this particularly insightful review on our management and staff at Langdale Heights and some of the small details that highlight what makes them truly special and how they go the extra mile to provide not only person-centred care but to support all our residents and family’s needs and concerns. Our management and staff are committed to making sure that every resident receives individualized attention and that they feel seen, heard, and cared for. Your mum adds so much vitality to our home and we feel very lucky to have her with us. It is heartening to read such kind words of recognition for the care team's commitment and understanding and this will truly make them smile.