Thank you for taking the time to write these lovely words.
Your mother is part of our family, as are all of our residents. We are really pleased that you feel welcomed and that you find the home just as it should be, friendly and professional. Our aim is to make Blandford Grange a home from home and we are glad that the level of compassion, empathy and gentleness you observe has helped both you and your loved one during her stay here. We are always available to talk about the care required by our residents and we are very pleased that you also feel this is the case.
Once again thank you from all of us for your lovely review.