We are so sorry to hear about your experience again with Sherwood Court Care. We appreciate you taking the time to leave your feedback, and we’d like to assure you that we are treating this very seriously and your concerns are currently being fully looked into for you. Our team have recently provided your family with a time frame to provide you answers, and hopefully some clarity and reassurance, but if you need anything further in the meantime, please do not hesitate to contact us directly again – at feedback@barchester.com.