Thank you for taking the time to write your review, and we are delighted that you have enjoyed visiting your loved one here at The Hazelwell.<br>Mobile phone signal is an ongoing issue in this part of The Wirral, but we have a strong WIFI signal in the home that you are always welcome to sign into and use the "WIFI Calling" option that many smartphones have. I will make sure your comments about the staff are passed on to them.