Thank you for leaving us this review. It's good to hear our care staff are doing such a great job. Alexander Court is a busy home at times with lots going on. Our staff are always busy going the extra mile for our residents but always have time to spend with the residents. We also have an activities coordinator who spends her time with all our residents individually as well as facilitating lots of group activities which most of our residents thoroughly enjoy. I'm sorry you feel that at times there is not enough staff on shift, and Mum is not having enough companionship, however, our staffing levels are calculated depending on the needs of our current residents to ensure that there are always enough staff to meet all our residents' needs. If you do have any further concerns about this, I would be happy to meet with you to discuss your mum's needs in more detail to try and resolve this, as we aim to respond to all comments and concerns effectively and promptly.