Thank you for taking the time to leave us a review. We are sorry that you feel you have had a poor experience at Montrose Care Home. Your Mother was a much-loved resident and we are delighted that she has settled well into a Nursing Home that can meet her complex needs. The Local Government Ombudsman concluded that Montrose Care Home acted appropriately in seeking advice and ensuring her safety, and was not at fault, as the actions taken to impose the agreed one-to-one care, did not cause injustice.