Thank you very much for your valuable feedback. We're really pleased that you think highly of the care team and facilities - and most importantly, that you can see that your father is comfortable and content here. We very much feel that residents, relatives, and staff are extended members of the family, so I'm heartened that you have experienced warmth and kindness at Fairmile Grange. Thank you again for taking the time to leave us a review, we really appreciate it.