Thank you for taking the time to provide us with some constructive feedback and l apologise that in some areas, our service has fallen short of your expectations. If you would like to contact me directly we can look at what we can do to rectify the en-suite issue to ensure that the environment meets the standard we all expect.<br>In relation to the activities, we run a comprehensive and full daily calendar of events to encourage all our residents to participate however, the choice to join in will always remain with the individual.<br>Once again thank you for your feedback which will enable us to continually improve the service at Lydia Eva Court and l will share your feedback with the team.