We’re very grateful for your feedback and are delighted with the positive comments and scores, especially around our facilities and the care and support we offer here at Ellesmere House. We’d like to reassure you that all food is kept hot with heated food trollies. However, if you would like the food served hotter, we’d be happy to accommodate this. We have passed your feedback on to the home manager who will discuss with the chef. Thanks again for taking the time to leave this review.