Thank you for your lovely feedback. It's great to hear that you enjoyed your visit to The Hawthorns and that you and your loved one felt at home and well cared for. Our Facebook Friends and Family Group (members only) has been very successful in sharing information about events and activities, news and updates and involving relatives in care. We also hold regular in-person Friends and Family meetings where relatives are invited to meet the team and feedback on our service and how it can be developed.