Thank you so much for your kind words! We are so pleased to hear that you find our staff to be pleasant, efficient, and fun. We strive to keep our residents as independent and comfortable as possible, so we are glad that this has been appreciated. It is wonderful to hear that you think Broadlands Lodge is like a five-star hotel! We are constantly striving to provide our residents with all the facilities and services needed to make them feel right at home. Thank you again for your review!