Thank you, for your feedback and for taking the time to share your experience at Aspen Court. We value all feedback as this helps us to improve our service where required. We operate in an open and transparent manner.
I am so sorry that you feel that your mother's end of life care was not to as you would have expected. If you would like to discuss your concerns please contact me at the home, so that together with the nursing team we can discuss your mother's care in more detail.