Thank you for your review. Please know that we take all feedback seriously and will look into your concerns with the home manager. Our team at Handley House is dedicated to giving our residents the very best person-centred care and doing their best to go above and beyond to ensure our residents always feel and look their best. Should you wish to discuss your concerns with the team, please feel welcome to give Handley House a call or pop into the home for a chat – our doors are always open.