Thank you for taking the time to leave us your feedback.  We are very sorry to hear of the concerns that you have raised.  I am pleased to update that the intermediate care unit has recently been redecorated. The unit has a regular cleaning schedule in place, which is audited and monitored. It is clear from this that frequent cleaning is completed.  To ensure any issues are picked up promptly, feedback is also sought from all patients during their stay to gather feedback on hygiene, communication, food and so on.  If you would like to raise further comments or feedback, please get in touch with the Home Manager in the first instance or additional contact information can be found in our feedback and complaints document here: https://www.fshc.co.uk/feedback-complaints/