We are pleased to hear of your comments towards the care at Hartismere Place - treating residents with kindness, dignity and respect is at the forefront of our approach to care. Although all rooms are of similar size, residents can express a preference of room, which the team will always accommodate where possible and subject to availability. Our maintenance team work hard to ensure all facilities are maintained to a high standard, and any issues with facilities are looked into promptly when flagged. Likewise, we ensure the gardens are well tended to so they can be enjoyed by residents and their families upon visiting. Our team are always on-hand to provide guidance with regard to financial support for your loved one, such as attendance allowance, however, eligibility and application for this remains the responsibility of the relative.