Thank you for taking the time to share your kind review of Sutton in the Elms. We are deeply sorry for the loss of your dad. We are grateful to have had the opportunity to care for him during his final weeks. Your kind words touch our hearts and remind us why we are passionate about providing exceptional care to our residents and their families. It makes us feel great to hear that your involvement with our staff was above and beyond. We firmly believe in respecting, empathizing with, and showing compassion to each individual. We are delighted that our team provided you with constant updates and care. We strive to maintain open lines of communication and address any concerns or questions that may arise because your satisfaction is paramount to us. We greatly appreciate your recommendation. Residents genuinely become part of our devoted staff's extended family. Yet again, we stretch out our most profound sympathies to you and your loved ones.