Thank you for your kind review regarding the care at Bentley House and the feedback regarding the food; we are very happy to pass over any concerns to the relevant team to rectify this for you. Also regarding the reception, we are aware this is unmanned during the night; however, as the doors have a buzzer system to allow entry and with CCTV and staff members being available to answer the main doors from 8 pm, we have found this sufficient; however, we are always happy to discuss other possible options.