Thank you for your lovely review and comments about our team, which I know they’ll be incredibly happy to hear. Just to reassure you, we always make sure that we have the right numbers of colleagues on hand, both throughout the day as well as the night, seven days a week, to ensure that we always deliver the safe, high quality care that we’re known for. When you visit, you may not always see every team member, especially during the day when there’s lots going on, as some may be delivering personal care in a resident’s room, helping assist with or get residents to or from an activity, or elsewhere with residents in the building, such as supporting them to enjoy the lovely garden or get a cup of tea in our bistro. Thank you again for your kind words and please do let us know at anytime if you have any questions, comments or suggestions and we’ll always be here to help.