Thank you for taking the time to leave us a review. At Anchor, we pride ourselves on delivering a high level of care. We appreciate that staff do take time to complete relevant paperwork, and this can be time-consuming. Completing paperwork is something that all staff must complete to ensure that we have adequate records, and these are used for staff and other health professionals. We have looked into new ways of working to reduce the ‘paperwork load’, and we are starting to introduce 'digital planning', which will reduce the time spent completing documentation as will be on a handheld system but still gather all the information that we require.