Whilst every care is taken to ensure our resident’s property is kept safe, items can and do get lost or misplaced. For this reason, we discourage residents from bringing jewellery into the home. Rings are such small items and can be dropped and lost very easily. A full investigation was carried out in respect of the missing rings, unfortunately, these could not be located. Our duty is to our client and it is not always possible to discuss matters with family members.  Our full investigation confirmed that some of the expressions in this review are not factually correct.