Thank you so much for taking the time to review Eastlake, your feedback is really important to us. I will ensure my team is made aware of your kind comments.  Eastlake is currently at the end of a robust recruitment drive, so the use of agency staff is greatly reduced. We have also recruited a new chef manager. We offer alternative choices, so if there is nothing on the menu suitable for any residents they can choose something else. I am always open to discuss this with you at a mutually convenient time.