Thank you so much for your heartfelt review.
It is so important to us to have lovey feedback; your mum was very special to us having lived here in the village for many years and came full circle into our care in the nursing home. It was a privilege to care for her, Alice the cat, and to have had such a supportive family.
We miss her dearly.
I will ensure that this is shared with the staff; it will mean a lot to them.