Thank you for taking the time to write this review and I’d like to take this opportunity to thank you for your comments about our team; they are dedicated to delivering an outstanding care experience for each and every one of our residents and we are incredibly proud of them.
We will certainly take on board your comments about the dining experience, and would like to clarify that we do offer a quality bonus scheme and actually pay significantly above the National Living Wage.
I hope we’ve addressed your comments and thank you again for taking the time to provide us with your feedback, which is always welcomed. If you’d like to discuss anything further though, please do speak with a member of our team at any time.