Many thanks for your review, we are delighted by your comments and review and will share them with the team. We analyse our residents’ dependencies each month and set our staffing levels as according to the residents’ dependencies and can assure you our staffing levels meet our residents' needs. In addition to our care colleagues, we provide full-time wellbeing coordinators who are dedicated to planning and sharing meaningful activities with our residents. Thank you, once again, for taking the time to complete a review.