Thank you for your feedback Laurice, just to reassure you, we are working to have regular staff on the suites, we thank you for your patience. We are sorry to hear about the sheet, we will get you a fitted sheet to resolve that for you. We are currently recruiting for a new Head Chef and also focusing on our dining with dignity programme, where condiments and sauces feature. As you have been a resident with us for some time, we think it best for us to meet to re-discuss your likes and dislikes, to ensure we are aware of your preferences. We are really pleased to hear that overall, you enjoy your time at Scarlet House and many of the staff are lovely and hard-working. We were also really pleased to be a part of your 100th birthday celebrations and make your dreams come true, we’ve never seen more dachshunds in one place!